General terms & conditions

Terms and Conditions

Order Processing

Orders typically ship within 48 hours once the order has been placed. Orders ship Monday through Friday excluding Holidays. You will receive a shipping confirmation email once the order has shipped from The Garden. If any product on your order is not in stock, we will notify you as soon as possible to discuss substitutions or other solutions.


All payments are processed securely over a secure connection (SSL) and automatically processed through our payment gateway at

Payment Processing

Your credit card will be charged only when your order is processed.

Product Warranty Policy

The Garden does not offer or issue any warranties on the products sold on our website. Customers must contact the manufacturer for any and all warranty issues in regards to the product they purchased. Our Customer Service Department will be more than happy to assist you by providing any information we can that will help you get in contact with the manufacturer.